Eight steps to protect yourself, your staff and your customers during coronavirus

Birmingham City Council and Greater Birmingham Chambers of Commerce

COVID cases are rising in Birmingham and it is critical that we work together to prevent the spread of the virus.

Although the guidelines are changing the principle remains the same that we all have a duty to protect our staff and customers and consider the risk to those who aren’t yet fully vaccinated, or can’t be vaccinated.

The following are Birmingham City Council’s eight key steps to protecting yourself, your staff and your customers during this pandemic:

1. Complete a COVID-19 risk assessment

Complete a COVID -19 risk assessment, especially if starting to bring more staff back into workplaces and share it with all your staff.

2. Clean surfaces more often

Clean surfaces more often and ask people (staff, visitors and contractors) to use hand sanitiser and wash their hands regularly.

3. Ventilate spaces

Ventilate spaces with fresh air regularly

4.  Recommend your staff and customers wear face coverings 

Where ventilation is poor recommend your staff and customers wear face coverings.

5. Take part in NHS Test and Trace

There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and come into close contact with other people outside of their household.

To manage this risk and ensure people receive timely public health advice, display the official NHS QR code poster, ask every customer and visitor to scan the NHS QR code using their NHS COVID-19 app or provide their name and contact details, not just a lead member of the group.

6. Do the lateral flow test twice a week.

About 1 in 3 people with COVID-19 do not have symptoms and can still infect others. Do the lateral flow test twice a week and encourage others to do the same.

7. Support and enable your staff to get both vaccination doses.

8. Talk to your staff about Covid and their concerns.

Utilise Chamber Support

The Chambers are committed to supporting you and your business during these incredibly challenging times.

For information on the latest coronavirus restrictions in the Greater Birmingham area and support for businesses, click here. For videos and blogs from GBCC members sharing advice and guidance for businesses on managing through and adapting to the COVID-19 crisis, click here.

If there are any other ways in which we may be able to support you, please don’t hesitate to reach out, via your relationship manager or KBM@birmingham-chamber.com