GTP22: Stress management and resilience

Investors in Excellence

This blog post has been produced for the Greater Birmingham Chambers of Commerce as part of the 2022 Growth Through People campaign.

Growth Through People is the Chamber’s annual campaign aiming to help local firms boost productivity and grow through improved leadership and people management skills. In 2022 this involves 8 free webinars and events sharing best practice advice and guidance taking place throughout March, and a Growth Through People conference on 30th March. In addition, throughout the campaign the Chambers will be publishing thought leadership podcasts and blog content such as this.

Thanks to our Headline Partners and Sponsors – Aston University, Birmingham City Council, South and City College Birmingham and the West Midlands Combined Authority - all Growth Through People workshops are free to attend. Interested readers can find out more and register to attend Growth Through People workshops here, and the Growth Through People conference here.


If it improves relevance, it’s also less wasteful. Moving to being a paperless office was one of the best things we ever did. It all started when we decided to make all our work more relevant and less wasteful. We concentrated on making everything as economic, effective, efficient, and excellent as possible.

When it comes to investing in the happiness, health, and wellbeing of our people, it was a no brainer. Stress management and resilience training was so much more than mental or physical first-aid; it’s better to prevent, than pick up the pieces later.

Respect the whole person

We’re all very similar but we need to be treated more as individuals with our own needs and requirements. A mood tool can track whole health in real-time and show the links between each part of the human psyche.

We’re physical, mental, emotional, and spiritual people and we need to respect the whole person. A physiotherapist not only treats the area of pain but looks for the root cause of that pain, and it can be along way away from the pain spot.

In over twelve years of research and development for the Excellence Formula, we can show the first three icons in the formula to monitor, measure, and manage excellence in real-time: the centrality of core values; the importance of a healthy and happy culture; and looking after the whole care package for people. There are nine icons in the formula.

Advantages of SMARTER

Here are the first seven of several benefits of stress management and resilience training delivered by a professional:

  • Enabling people to manage challenges and changes in life effectively.
  • Protecting against health issues in life and work.
  • Helping to cope with the unexpected.
  • Strengthening whole health stability.
  • Helping people to be true to self and demonstrating personality.
  • Developing and growing peoples’ grit.
  • Building coping skills and support networks.

What Matters Most

First and foremost, people and their happiness, health, and wellbeing. That means their whole health – physical, mental, emotional, and spiritual. What really matters most is getting the core values, culture, and care always right.

About the Author:

Kevin Hart, MD and Programme Director of Investors in Excellence, is a specialist in Strategic Human Resource Management and Talent Development. He has an extensive background in diverse operational situations, managing complex cultural change programmes to meet strategic objectives. An inspirational leader and outstanding team player.