Chamber Awards: Global troubleshooters are crowned top firm

24 July 2020

Electrical engineers to the power and generation industry who are renowned for their rapid global troubleshooting are the Greater Birmingham Chambers of Commerce (GBCC) Business of the Year.

Excitation Engineering Services Ltd (EES) were crowned winners of the award, sponsored by Richardson, during the Chamber’s first online awards ceremony on Thursday evening.

The event - sponsored by Aston Villa, Birmingham City University, HSBC and Elonex – was beamed from Chamber House in Edgbaston and hosted by Heartfm Drivetime presented Ed James.

There was also entertainment from spoken word artist Casey Bailey and Aston Performing Arts Academy.

Excitation, whose headquarters are at the Amber Business Village in Tamworth, also won the International Business category, sponsored by the Andalucia Tourism Board.

The company was created in 2011 to meet the demands of the power generation industry and has traded internationally from the start, fulfilling contracts in six continents.

It specialises as a service company providing commissioning and maintenance support and general consultancy in their field of excitation control systems.

Excitation is described as generating a magnetic field by means of an electric current.

EES is respected internationally for their specialist knowledge and have provided courses for PowerEdge Asia, an energy systems training supplier.

Delegates from all over South East Asia attended the courses in Singapore, Thailand, Malaysia and the Philippines.

Support has been provided by EES to numerous global projects. When a nuclear power plant in the United States had a catastrophic failure of their excitation system, EES mobilised an engineer within 72 hours when competitors in a neighbouring State were unable to assist.

Last year, EES signed a maintenance support contract worth a minimum of $700,000 with Dominion Energy, a huge power and energy company in the United States.

Helen Bates, chair of the judges and chief financial officer at the GBCC, said: “Excitation are a great example of a Midlands-based company making an impact across the world.

“They have expanded their activities from consultancy to design and manufacture, using UK suppliers, and they have achieved this by investing in staff training and development, as well as sponsoring local engineering undergraduates.”


Excellence in Contribution to the Community

(Sponsors: National Express)


The law and professional services firm says people and communities are at the heart of their business. In Birmingham, they have raised funds for a range of causes from a guide dog called Gateley to a place on the supporters’ wall at Birmingham Children’s Hospital.

Excellence in Customer Service

(Sponsors: SF Recruitment)

Selfridges Birmingham

Since the landmark store opened in 2003, it has been committed to providing “superlative customer service”, which has been the ethos of the business since it was founded in 1909.

The store has achieved this through a myriad of ways, such as collaboration with the National Autistic Society – a quiet one-and-a-half hours every Thursday morning to accommodate autistic shoppers.

Excellence in Hospitality

(Sponsors: NEC Group)

Moor Hall Hotel & Spa

The Sutton Coldfield hotel, owned by the Webb family since 1961, has made widespread re-investment in many areas to ensure it retains its reputation for warm hospitality. Green initiatives have included investment in a bio mass boiler supplying heating and hot water for 32 bedrooms.

Excellent in International Business
(Sponsors: Andalucia Tourism Board)

Excitation Engineering

Also winners of Greater Birmingham Business of the Year – see above.

Excellence in Manufacturing

(Sponsors: Crowe)

Evac+Chair International

The Birmingham-based business is the world’s leading manufacturer

and distributor of life safety products for emergency situations. Products include the Evac+Chair, the world’s No 1 evacuation chair; Paraid, leading neo-natal, paediatric and patient-handling transport; Sigma Fire and Security – stops misuse of fire-safety equipment; Paraid Textiles, industrial textile company; and Paraid Powder Coating, powder coating and wet paint specialist.

Excellence in People Development

(Sponsors: Aston University)

The Alexandra

Plans were set in motion in 2016 to revolutionise The Alexandra’s place in the city with the appointment of Lisa Mart and Becky Peers as the new management team. Part of that initiative has been to have staff members from a variety of departments undertake personal

and professional growth through The Ambassador Theatre Group, of which The Alexandra is part.

Excellence in Responsible Business

(Sponsors: Birmingham Business School at University of Birmingham)

First Mile

The Oldbury-based recycling and waste management company set out in 2004 to revolutionise their sector. Their zero-waste vision means that only items that can’t currently

be salvaged go to waste, where they generate green energy instead of being landfilled.

Excellence in Retail

(Sponsors: Inspired Energy)

Newlife - the Charity for Disabled Children

The charity launched 30 years ago as a small operation from an industrial unit in Cannock has directly improved the lives of more than 20,000 disabled and terminally ill children across the UK. It was launched by Mrs Sheila Brown, who has three sons, two of whom faced disability, and has dedicated her life to fighting for a better deal for disabled children.

Excellence in Sales and Marketing

(Sponsors: O2)


The legal and professional services firm credits its national marketing team, based in the heart of Birmingham, with an impressive contribution to its successes. The team of 31 professionals achieved a key milestone when the firm was re-branded, transforming the group from a traditional law firm to a legal and professional service group dedicated to “forward thinking and straight talking”.

Technology and Innovation

(Sponsors: METCloud)

TerraQuest Solutions Ltd

The Broad Street-based firm is the UK’s largest specialist provider of land referencing services which deal with the research of ownership, occupation and rights over land subject to development. With innovation one of its biggest strengths, they have developed a solution or software to drive every customer’s productivity and cost efficiencies. Clients have included HS2 and Heathrow Airport.

Excellence in Third Sector

(Sponsors: South & City College Birmingham)

Suited for Success

The Birmingham charity is an innovative initiative supporting unemployed men and women with free clothing and interview coaching to get them through a successful job interview with confidence. From small beginnings, Suited for Success has developed services by branching out into further strands of work to support specific client groups into employment, including ex-forces, ex-offenders and back-to-work mums.

Excellence in Training and Education

(Sponsors: Palletways)

Birmingham City University Micro Placements Initiative

This initiative offers flexible short-term work placements for a diverse range of students to help them become business-ready and support local businesses to grow and innovate by giving them access to young talent. Placements were arranged with 80 small businesses in sectors relevant to each student’s degree or career plans resulting in positive feedback from them and employers.

To watch the awards evening again, click here

Pictured: Members of the EES team in Tamworth (left to right) - Harry Hughes, Vanessa Hockin, Richard Howlett, Sumitra Phanjarit, Richard Ierna and Deepika Mistry

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