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Whether you are looking to recruit an apprentice, develop your own skills, or enrol your staff on a training course, Chamber Training can help you grow stronger.

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Growth Through People: Tricky Conversations

Time: 07:30 - 10:00

Date: 13/03/2018

Venue: Chamber House

Division: GBCC

General Price

Member Price: Free

Future Faces Members: Free

Non-Member Price: Free

All prices exclude VAT

Sponsors:

Event Description:

Time and energy is wasted avoiding difficult conversations or managing the repercussions of not nipping inappropriate behaviours in the bud. This session is designed to develop skills to help you have “Tricky Conversations” with individuals and teams to

  • address under-performance
  • manage inappropriate behaviours, including those outlined by Patrick Lencioni in his book The Five Dysfunctions of a Team

Agenda:

7:30 Arrivals and breakfast rolls
8:00  Introduction from the Greater Birmingham Chamber of Commerce
8:15  Workshop
9:45  Group Discussions and feedback
10:00  Close

The event will help you to

  • Prepare for these conversations
  • Use questions and a diagnostic tool effectively
  • Structure feedback and a team discussion
  • Manage your emotions as well as respond to the other peoples’ emotions
  • Develop a plan

This will be a highly  interactive session with opportunities to focus on specific issues with individuals and  within teams.

Please bring along an example of a real issue you’d like to explore.

The workshop will be facilitated by Diane Rance, Fiona Anderson and Marian Hubbell of Creating Value with People.

http://creatingvaluewithpeople.com/

 

Diane Rance

Diane began her career in the car industry, in Employee Relations, where she first developed her skills around handling  “Tricky Conversations” before moving into a strategic HR role. She now works independently as a qualified Executive Coach and Mentor, and as part of her work continues to support managers who are handling “Tricky Conversations”. Diane is also a Greater Birmingham Chambers of Commerce Council member

Marian Hubbell

Marian is a specialist in the written and spoken word, Marian has a talent for supporting others to grow in confidence, tackle challenges and increase their motivation and influence. With a background in managing HR and training in the public sector, she is an Accredited Trainer of NLP  and   is currently studying Person-Centred Counselling and Psychotherapy at Warwick University.

Fiona Anderson

Fiona was initially trained by Price Waterhouse Coopers. Her passion, belief and expertise are in culture change – inspiring, energising and embedding personal and business-wide transformation for the benefit of all. In 2015 she was recognised in the Top 100 and awarded as an Exemplar for Driver of Culture Change by the Manufacturer.

 

 

Address:
Chamber House
75 Harborne Road
Birmingham
B15 3DH


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