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Connect. Support. Grow.


Become a Chamber member today and access a range of benefits to connect, support and grow your business

Connect. Support. Grow.
 
Connect


Connections are crucial to the success of any business. Visit our latest news to keep up to date with the latest business news from across the region.

Connect. Support. Grow.
 
Support


Connections are crucial to the success of any business. Visit our latest news to keep up to date with the latest business news from across the region.

Connect. Support. Grow.
 
Training Services


Connections are crucial to the success of any business. Visit our latest news to keep up to date with the latest business news from across the region.

Connect. Support. Grow.
 

Training Courses We Offer

The Greater Birmingham Chambers of Commerce delivers a widespread portfolio of training, including documentation, cultural awareness and health and safety, including new courses accredited by the British Chambers of Commerce (BCC), leading to a special qualification.  

The courses are more detailed and anyone who completes six of the package of ten accredited courses will be rewarded with the equivalent of an NVQ (National Vocational Qualification), which the Chamber believes will enable businesses to dramatically upskill their staff on global issues.

The full range of courses cover everything from customs procedures  to incoterms, a set of commercial  terms which define where the responsibility of the exporter ends and that of the buyer begins.

In addition, there are a number of language and cultural awareness courses – for example, there will be one covering the basics of Mandarin, which is obviously aimed at those businesses who want to trade with the Chinese. The course will deliver enough information to help businesses get through their initial meetings with prospective Chinese clients.

In addition, the Chamber will be offering bespoke language and cultural awareness courses, tailored to whatever a business needs.

Training Courses Available:

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange. 

AEO status is an internationally recognised quality mark indicating that your role as a business in the international supply chain is secure, and that your customs controls and procedures are efficient and compliant.

As Brexit leads us into uncertain times, one area of international trade that will not change is the issue of customs compliance and safety and security in the supply chain. Individual governments have a continuous obligation to uphold such safety and security measures and it makes good sense for businesses to demonstrate compliance. Furthermore, AEO status is viewed as a likely facilitator for any of the possible Brexit outcomes.

You can apply for AEO status for customs simplification only, known as AEO-C or for AEO-S which covers the security and safety aspect of trade or you can apply for both.

If you hold AEO-C status, there are financial benefits such as:

  • a faster application process for customs simplifications and authorisations
  • reductions or waivers of comprehensive guarantees which are required for customs authorisations such as inward processing relief
  • a 70% reduction in a business’s deferment account guarantee (allowing you to reduce your bank charges when providing your bank guarantee)

You must also be a holder of an AEO-S status if you’d like to benefit from arrangements under mutual recognition agreements with third countries. The EU currently has mutual recognition with Norway, Switzerland, Japan, Andorra, the US and China. Further negotiations are currently taking place and will be launched in the near future with the other most important trading partners.

This course provides an in-depth review of what AEO is, how to apply for it, the business benefits and challenges of AEO status and how to prepare for approval.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Successful Importers have searched for and selected the right overseas partner who can provide them with critical “extra mile” services and a local competitive edge. The benefits of finding and working with the right agent or distributor results in lower costs, saved time, and a positive local reputation for your organisation.

These trusted business partners, whether commercial agents or distributors, can make expanding into foreign markets easier and more manageable. Therefore, it is important that good business relationships are established with those agents and distributors and that adequate agreements are in place to ensure that your organisation is properly covered.

This course will give you a framework whereby finding, selecting, and using Agents & Distributors is a much easier task. It will also touch on ways in which your business can protect its intellectual property (be it branding or the product itself) through both contractual arrangements and making registrations.

Delegates will :

  • Have an understanding of the differences between Agents and distributors and their roles.
    • Know what is an Agent and a Distributor.
    • Know what are the advantages and disadvantages of an Agent.
    • Know what are the advantages and disadvantages of a Distributor.
  • Have an understanding of what to consider when appointing an Agent or Distributor.
    • Considerations are necessary in appointing an Agent or a Distributor.
  • Have an understanding of the legal implications of appointing Agents and distributors.
    • Know which EU laws have to be considered when appointing agents What is the Transformation Rule.
    • Know what the three main types of agreement with distributors are.
    • Know what typically should be covered by any agreement.
  • Common pitfalls when dealing with commercial agents and distributors;
  • How agency and distribution agreements may be terminated;
  • The safest ways to sell/buy direct from third parties in foreign jurisdictions;
  • Consequences of not having legal agreements in place;

This course is suitable for both for those who may be new to international trade and for experienced international traders looking for a “top-up” to “keep up” with International Trade agreements, policies, and best practices.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange.

When it comes to customs documentation it is vitally important that importers and exporters understand the information required to be submitted, as in most cases it is the importer and exporter who would be liable for this information, even if it is done by a third party, which in most cases it is.

Our one-day Customs Procedures & Documentation training course covers everything that you will need to know to enable goods to be imported and exported post-Brexit.

The training course offers a very detailed and comprehensive look at the information that is required to be submitted to customs to enable goods to be imported and exported. It also looks at the differences between EU and non-EU trade.

Delays, fines and inspections are things that no company wants to endure, hence this course will equip attendees with the information to be able to understand what is required to comply with customs and if at any time an audit by HMRC was required, then to be able to be prepared.

  • The course will cover:
  • An understanding of the role of HMRC
  • An understanding of UK customs procedures
  • Explanation of an EORI number
  • Explanation of what free circulation is
  • Explanation of the SAD C88
  • Key information for both import and export entries
  • The change from CHIEF to CDS
  • UK Tariff - Product classification – Tariff code/Commodity codes
  • Explanation of Customs Procedure Codes (CPC) and what they do
  • Explanation of key import and export documentation
  • What documents can be used as proof of export from the UK
  • Certificates of Origin
  • Non-Preference
  • Preference
  • Compliance with Rules of Origin
  • Commercial Invoices
  • Generalised System of Preferences (GSP)
  • WTO Methods of Valuation for Import
  • AEO - Benefits of being an Authorised Economic Operator
  • Understand customs relief schemes available to imports and exporters
  • Use of Customs Notices

This course is suitable for people new to international business and experienced companies who may want to refresh their knowledge.

The departments within a business that this course would apply to are:

  • Export Administration
  • Shipping
  • Export Sales Administration
  • Logistics
  • Distribution

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange.

What is a Documentary Letters of Credit?

A Documentary Letter of Credit (L/C) is a method of payment used to facilitate international trade and is considered to be the most secure method of receiving payment for exports other than advance payments

A L/C is a written undertaking given by a bank on behalf of an importer (buyer) to pay an exporter (seller) a given sum of money within a specified time period, providing the exporter presents documents to the bank which comply with the terms and conditions stipulated in the L/C

This course is perfect if you want to understand the importance of the Letter of Credit procedure and the different types available, enabling businesses to comply with the requirements.

Methods of Payment

Methods of payment is an international trade course to help importers and exporters succeed in the global marketplace and win sales against overseas competition. Get paid in full and on time for each export sale by knowing and using the appropriate payment method to minimize payment risk while meeting the needs of your customers.

By learning the appropriate payment methods, delegates will also be enabled to offer clients more attractive sales terms supported by the appropriate payment method.

This half-day course will help you to identify different methods of payment in international trade, understand the necessary documentation, and comply with the requirements of each method of payment for international trade to process smooth and trouble-free international trade transactions every time!

Course Overview

  • Identify the different methods of payment used in international trade.
  • Four main methods of payment available to exporters and importers
    • Payment in advance: money upfront, payment assured
    • Open account: trust, convenience, simple to operate
    • Documentary Collections: payment through bank, supporting transport documents needed for payment.
    • Letters of Credit: payment assured through banks on presentation of documents specified in L/C terms and full compliance with terms.
  • Advantages and disadvantages of the four different methods of payment for an exporter.
    • Payment in advance
    • Open account
    • Documentary Collections
    • Letters of Credit
  • Dealing with the uncertainty of foreign currency transactions. (2 & 2)
    • Spot rates – accept payment (or make payment if importing) in currency using the rate quoted by the bank on the day of payment
    • Forward contracts – to mitigate uncertainty and know how much sterling you will receive (or pay out if importing) pre-book the rate in advance with your bank of currency provider.
    • Currency accounts – hold funds in a currency- useful if you receive and make a lot of payments in the same currency. Also, you can hold funds in the currency until the rate becomes more favourable.
    • Currency options – pre-book your ideal or ‘strike’ rate with your bank for a premium/fee. On the day of payment, you can use the rate pre-booked or choose to use the prevailing rate on the day if it is better for you.
  •  Identify and understand the necessary documentation for each method of payment.
    • Shipping documents for payment in advance terms
    • Required documents to the buyer in an open account transaction.
    • Requested shipping documents under a letter of credit transaction
    • Ascertain what documents their customer requires
    • Additional documents that may be required to support the invoice, packing list and transport documents: Insurance certificate, Pre-shipment inspection certificate, Packing list, Draft, Certificate of conformity, Certificate of origin, Certificate of quality
  • Be able to comply with the requirements of different methods of payment#
  • Arrange the four methods of payment in order staring with the most secure method for the exporter to the least secure.

Who should attend?

This course is suitable for staff needing a clear understanding of the procedures required for goods bought on documentary credit terms. Knowledge and understanding is reinforced through the use of exercises and detailed checklists. Essential learning for accounts, and purchasing teams. Also anyone in the following departments

  • Accounts
  • Export Administration
  • Shipping
  • Export Sales Administration
  • Logistics
  • Despatch
  • Purchasing
  • Documentation Personnel

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange.

This course is suitable for all exporters who want to learn about the important documents to be used for international shipments including documentation required for each mode of transport. They will learn where to find assistance from regulatory bodies and more importantly why they are required.

This course is ideal for all newcomers to export and as an overview for those whose job has an export connection. Delegates will return to their companies with an increased awareness and greater skills in understanding overseas requirements and export document procedures.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange. 

International trade services at the Chamber have taken a variety of different forms over the years, including offering translation services, the requirement of documentation certification to prove origin, established in 1923, and the delivery of various programmes.

The purpose of the course is to provide delegates with the knowledge and understanding of health and safety legislation concentrating on what they, as Managers, should be doing to enable them to comply with legislation. This course will provide an understanding of health and safety legislation, including specific legislation relating to their business and they will gain an understanding of their legal duties and responsibilities for both themselves and those under their direct control.

Who should attend this course?
This is a general health and safety course for Managers in any business, of any size and in any sector. No prior knowledge or understanding is expected.

Topics covered are:
• Primary Health and Safety legislation, Health and Safety guidance and best practice
• H & S Policy
• Responsibilities
• Managing H & S at Work (including contractors)
• Risk Assessment
• Health and Safety Monitoring
• Company Legal Responsibilities

By the end of the course, delegates will be able to understand health and safety legislation for their business, explain how they /their organisation are affected by health and safety legislation, knowledge of a managers responsibilities, demonstrate how they can help the company to comply with the legislation and takeaway a basic Action Plan of Health and Safety items to address in the workplace.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange. 

International trade services at the Chamber have taken a variety of different forms over the years, including offering translation services, the requirement of documentation certification to prove origin, established in 1923, and the delivery of various programmes.

The purpose of the course is to provide delegates with the knowledge and understanding of health and safety legislation concentrating on what they, as Managers, should be doing to enable them to comply with legislation. This course will provide an understanding of health and safety legislation, including specific legislation relating to their business and they will gain an understanding of their legal duties and responsibilities for both themselves and those under their direct control.

Who should attend this course?
This is a general health and safety course for Managers in any business, of any size and in any sector. No prior knowledge or understanding is expected.


Topics covered are:
• Primary Health and Safety legislation, Health and Safety guidance and best practice
• H & S Policy
• Responsibilities
• Managing H & S at Work (including contractors)
• Risk Assessment
• Health and Safety Monitoring
• Company Legal Responsibilities

By the end of the course, delegates will be able to understand health and safety legislation for their business, explain how they /their organisation are affected by health and safety legislation, knowledge of a managers responsibilities, demonstrate how they can help the company to comply with the legislation and takeaway a basic Action Plan of Health and Safety items to address in the workplace.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Forming a strong relationship with Chinese customers is the foundation to building sustainable business relationships for the future.

This course is suitable for all businesses interested in trading with China to learn the basics in Mandarin and help support those first business meetings with prospective clients. Become confident in understanding the Chinese culture to assist business transactions and develop relationships. This is a one day course to be delivered in 2020.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange.

Ensure that your team knows the rules which govern international trade origin and ensure that your goods are not detained nor delayed at Customs borders due to incorrect declaration of origin.

Demystify the complex Preference Rules of Origin and gain an essential understanding of applicable import duties on the countries where your imported products are made – half-day training which can benefit both importer and exporter alike.

Delegates on This Course Will:

  • Have an understanding of the difference between Preference and Non-Preference Origin.
    • Learn the different types of Origin.
    • Learn what is meant by Non-Preference, Preference and Free Circulation.
  • Have an understanding of the rules determining preference rules of origin.
    • Learn why a Certificate of Origin is needed.
    • Understand why “The Tariff” is so important.
    • Recognise what is special about the agreement with Turkey.
  • Learn the percentage rule and how to apply it.
    • Understand the percentage rule
    • Understand the Transformation Rule

This training course will provide delegates with a thorough understanding of the rules which govern origin thereby ensuring that your goods are not detained nor delayed at Customs borders due to incorrect declaration of origin and is beneficial to any personnel preparing export or import documentation, dealing with customer queries, gathering of origin evidence etc.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Our international services provide a one-stop-shop for all importers and exporters, from established businesses to those who are considering trading internationally for the first time. As well as being able to tap into the expertise of international trade and business advisers, businesses can seek assistance with export and import documentation, market information and contacts, language and translation services and foreign currency exchange. 

International trade services at the Chamber have taken a variety of different forms over the years, including offering translation services, the requirement of documentation certification to prove origin, established in 1923, and the delivery of various programmes.

Is your business new to exporting or looking to increase its export activity? This course provides the foundations in exporting, giving delegates a broad overview of the export journey, explains the documentation involved and how to prepare a basic shipment.

This popular one day course is aimed at people involved with export sales, payment, documentation, dispatch and import/export activities. It also provides an excellent opportunity for import/export supervisors and managers to acquire a good understanding of the work carried out by their staff.

International trade concepts and procedures are explained in simple everyday terms and delegates leave equipped with a good understanding and knowledge of the current best practice.

For further information please contact: training@birmingham-chamber.com or call 0121 274 3301

Access to funding

We would like to draw your attention to the window of opportunity that exists to potentially obtain funding for the cost of courses on import, export or customs that you would like to attend.

Click Here for more information

Have a look through the criteria as it is well worth submitting a claim because you are asking to upskill in an area of customs procedures. You have until the 31st January 2021 or until the funding has been exhausted. You could also take advantage of the IT equipment grant.