If you have been pleased with our services we would like to know. However, if we have not met your expectations please email us with details of your complaint. Contact us on firstname.lastname@example.org
Where we receive a complaint we will acknowledge receipt and advise on who is dealing with it.
We aim to give a full response within 10 working days of receipt of a complaint. If more time is required you will be told in writing when to expect a full response.