Webinar to provide tips on improving website customer experience

A design agency is hosting a webinar tomorrow on helping improve the user experience (UX) of a website.

The webinar is hosted by James Gough, creative director of the agency Clear, which has an office at Edmund House in Birmingham city centre.

James will provide an insight on how to improve the functionality and feel of a website, resulting in happier customers who are more likely to convert.

He will use his accredited UX knowledge and 15 years of industry experience to cover the whole customer journey, from users landing on your website to making a purchase or enquiry.

The webinar will include useful hints and tips that firms can apply immediately to improve customer satisfaction.

James Gough (pictured) said: “We 'll introduce what User Experience is and why it matters.

“We 'll take a look at the customer journey from start to finish, how you can improve the UX of your existing site and keep those all-important users happy and engaged.

“With a stack of tips and tricks along the way to help you make improvements that matter. ”

The webinar takes place at 11am. To book a place click here.