Flexeserve launches new US headquarters

Flexeserve – the hot-holding experts – have launched their state-of-the-art US headquarters and Culinary Support Centre.

The opening of the premises in Southlake, Texas was attended by customers, rep partners, authorised dealers, special guests and partners from Flexeserve’s global HQ.

A major milestone in Flexeserve’s international strategy – and the largest gathering of Flexeserve’s transatlantic hot food experts to date – the team also welcomed local dignitaries to the launch.

Among these were representatives of the British-American Business Council of Texas (BABC Texas) – of which Flexeserve is a patron – alongside the Mayor of Southlake, the US Department of Commerce, and the British Consulate-General, Houston.

Jamie Joyce, global CEO of Flexeserve, said: “The launch of our new U.S. headquarters is testament to the international reach and significance of this momentous occasion.

“We have always been dedicated to innovation, and this, combined with our passion for what we do best, has propelled us forward to remarkable milestones such as this.”

The grand opening showcased Flexeserve’s new, state-of-the-art facilities, which include

• The cutting-edge Culinary Support Center – fully equipped with a modern ventless cookline and a large food preparation area for collaborating with customer food development teams
• An extensive showroom featuring a wide range of Flexeserve equipment options
• The Inspire Room, Management Conference Room, Culinary Support Center, Studio and Training Room – each installed with the latest digital technologies for customer collaboration and remote demonstrations
• The Studio and Training Room – also featuring a direct video link to the Culinary Support Center

Warwick Wakefield, director of Customer Experience, led guests through two ‘Inspire’ sessions – supported by Michael Torrescano, vice-president of sales and Dirk Wissmann, operational support and development manager.

Following a deep dive into its flagship product, Flexeserve Zone – the only unit able to hot-hold food with different temperature requirements in the same unit, the team demonstrated Connect, Flexeserve’s new cloud-based service, which allows operators to see their hot food programme like never before.

President of Flexeserve Inc., Dave Hinton, said: “This was a truly unforgettable day and a landmark moment for our brand, our employees and our existing and future customers. We’re truly grateful to our distinguished guests, speakers, partners and representatives for celebrating our Grand Opening with us.”