Leading IT services provider appoints new accounts manager

IT Helpdesk Ltd, a leading IT services provider based in Burton-on-Trent, has appointed a new dedicated account manager.

Imran Ahmed (pictured) brings a wealth of expertise and a client-focused approach to his new role over 15 years of experience in enterprise management and a strong background in commercial management.

Known for his dynamic and confident demeanour, Imran excels in managing complex client relationships and adapting to new challenges.

He has developed a reputation for delivering high-quality service with a personalised touch, which aligns with IT Helpdesk’s commitment to providing tailored IT solutions to small and medium-sized enterprises (SMEs).

In his role as dedicated account manager, Imran will work closely with clients to understand their unique business needs, ensuring the alignment of IT services with their operational goals and optimising their technological infrastructure.

Imran said: “I’m thrilled to be joining IT Helpdesk Ltd at such a pivotal time in its journey.

“The company’s reputation for delivering personalised, high-quality IT support to SMEs across the UK really resonates with my own values.

“I’m looking forward to building strong, lasting relationships with our clients, understanding their unique challenges, and helping them harness technology to achieve their goals.

“It’s an exciting opportunity to be part of a team that’s truly committed to making a difference through tailored IT solutions”

Managing director Zishan Ahmad said: “The appointment highlights IT Helpdesk Ltd's ongoing commitment to improving client relationships and delivering outstanding service.

“Imran’s extensive experience and client-centric approach are expected to play a key role in helping IT Helpdesk Ltd support its clients through technological transitions and future-proof their IT infrastructure”