Midlands-based Sage Partner, CPiO, turns 35 years old
CPiO, a prominent Midlands-based Sage Business Partner, is celebrating its 35th anniversary this summer.
Since its establishment in 1990, originally as a Tetra support partner, the company has worked through many changes – from the Sage acquisition of Tetra, the millennium 'bug', to the Covid-19 pandemic, as well as economic ups and downs. Throughout its 35 years, CPiO has been at the forefront of delivering ERP and CRM solutions, consistently adapting to the evolving technological landscape.
Over the past three and a half decades, CPiO has expanded its expertise, offering a comprehensive suite of services including Sage X3, Sage 200, Sage Intacct and Sage CRM as well as support for legacy systems like Sage 1000, for UK businesses in various industries including manufacturing and distribution, healthcare, the charity sector and financial services.
The company’s commitment to innovation is evident in their early adoption of cloud technologies and the launch of CPiO Cloud in 2009, the development of in-house solutions and the cultivation of strategic partnerships.
CPiO is a forward-thinking organisation that helps businesses of every size, across all industries to design, procure and install technical platforms that seamlessly support the business applications required for success.
CPiO’s success is deeply rooted in its dedicated team, many of whom have been with the business for over two decades. This longevity underscores a workplace culture that values loyalty, professional growth and a shared vision for excellence.
35 years of success
Reflecting on this significant milestone, Rebecca Bradley, CPiO’s Commercial Director, says: “As an employee, CPiO is a little bit addictive. Behind the name is a team of brilliant, skilled individuals who care about the brand and how CPiO shows up, day in, day out, for our customers, colleagues and suppliers.”
“We often talk about there being a ‘CPiO culture’ or ‘he or she is very CPiO’. When I interview people I often talk about how we care about our team mates; we trust in what we are doing and we come to work every day believing that we can make a difference and improve something. Culture can be quite tough to sell, but so many of those people who go on to be employed, come back to me and tell me how true my explanation was", explains Rebecca.
She continues, "That culture manifests in how we treat each other and how we treat our customers. Our employees being engaged, feeling like they are making a difference and showing up every day for customers is critical to our business model. We aren't the biggest in the market and we don't get it right all of the time, but we do work with passion, conviction and in the best interests of the customer."
“We are incredibly proud to be celebrating 35 years of CPiO this summer. It’s a testament to the hard work and dedication of our team, the loyalty of our customers, and the strength of our partnerships. We’ve seen huge changes in the technology landscape over the last three and a half decades, but what has remained constant is our commitment to delivering outstanding service and innovative solutions to our clients.”
A business with people at its heart
As one of Sage’s longest standing and most experienced Sage business partners, CPiO’s financial software portfolio caters to small to medium sized businesses, as well as larger enterprises. In addition to Sage ERP and CRM expertise, CPiO offers services including hosting via CPiO Cloud, software integration and IT managed services (MSP).
CPiO’s Software consultants are highly skilled and knowledgeable. Accredited with Sage certifications and a wealth of industry experience, CPiO’s Sage specialists are well versed in delivering solutions tailored to individual businesses and industries, helping organisations implement only the most fitting financial software, to improve efficiency and boost business success.
Echoing Rebecca’s sentiment, Andrew Watkinson, CPiO’s Managing Director, adds, “People are the heart of CPiO - staff, partners and clients. By employing the best personnel, working with cutting edge partners and listening to the client to understand their business, needs and priorities, we provide honest feedback and the best advice possible. This business ethic is how our many long-standing, successful partnerships have been forged.”
“What began as a vision has grown into a legacy - built on hard work integrity and the unwavering support of our clients, partners and team. This 35 year milestone is testament to the trust we've earned, relationships built and the challenges we have overcome.”
Andrew concludes, On behalf of the board, I would like to take the opportunity to thank everyone who has been a part of the CPO journey. Clients, suppliers and staff - thank you for your unwavering support, we couldn’t do it without you. Here's to the next chapter!”
Key Services Offered by CPiO
Sage Solutions
As a trusted Sage Business Partner, CPiO provides UK businesses with powerful financial software solutions to streamline operations, enhance productivity and improve overall efficiency.
The CPiO portfolio comprises three mid-market solutions; Sage Intacct, Sage 200 and Sage X3.
Sage Intacct is a highly flexible, cloud-based financial management solution, built for finance, by finance professionals. Designed for organisations with £1-50 million turnover, Sage Intacct has the flexibility to scale in line with business growth.
Sage 200 is a straightforward yet powerful business management solution for small to medium sized businesses. With financials at its core, Sage 200 has the flexibility to add further modules in order to meet individual business requirements.
Sage X3 is a comprehensive business management solution, perfect for product-centric organisations with complex business processes or unique requirements. Businesses that need scalability to meet both national and global demands reap the benefits Sage X3.
Sage Services
In addition to Sage software, CPiO also delivers a number of Sage services including, Sage application support, implementation, integration and development as well as training and consultancy.
CPiO’s dedicated Sage Support Service provides customers with direct access to fully accredited Sage consultants via telephone, email, live chat and a dedicated support portal Monday to Friday, 8am to 6pm.
CPiO Cloud
CPiO Cloud is a flexible, reliable and secure cloud solution. Sage 200 and Sage X3 can be hosted in CPiO’s private, highly secure and resilient Cloud environment, with access 24/7 from anywhere with an Internet connection.
The CPiO Cloud offers clients improved performance, a better user experience, and a level of IT security otherwise unreachable for mid-sized organisations. And budgeting for cloud-based software is simple - with a per user, per month pricing model, businesses know exactly what they get each month, for a fixed fee.
CPiO is also an accredited Sage Business Cloud partner offering every customer choice in its deployment.
The future for CPiO
As CPiO looks to the future, the company remains steadfast in its mission to provide cutting-edge business solutions, ensuring clients are well-equipped to navigate the complexities of the modern digital economy.
For more information about CPiO and its services, visit www.cpio.co.uk.