Training course - is this course suitable for you?
Background: What is ISO9001?
Globally recognised ISO9001 is the Quality Management Standard which guides businesses in the implementation of standardised management practices.
It is used roughly by one and a half million companies in more than 190 countries to improve quality and customer satisfaction.
Benefits of implementing ISO9001 often include:
- Enhanced customer satisfaction – plan and meet the needs of your customer
- Improved credibility & image – demonstrate your commitment and boost your brand
- Employee engagement – involvement in implementing ISO9001 can improve belonging and morale
Is it for me?
Whatever challenges you face within your role, our classroom training will give you the skills needed to implement and run a successful Quality Management System.
Our ISO 9001 training is conducted by very knowledgeable and approachable auditors who are all experts in their field and well accustomed to applying theory to real life business scenarios.
Delivering extensive knowledge and expertise, this course can help you overcome the common challenges faced with a Quality Management System as well as answer any of your own questions.
This in-person ISO 9001 training is suitable for everyone, whether you are new to ISO 9001 or have been running a Quality Management System for some time. On the day, you will learn how to implement and maintain a successful Quality Management System, ensuring your organisation reaps the benefits of ISO 9001 certification.
In addition, you will have the opportunity to share your experiences with fellow delegates and take part in practical activities, ensuring you fully understand the course content.
Course content
This one-day course covers the below requirements of the standard and offers plenty of opportunities for group discussions and questions & answers.
Course topics:
- Principles and elements of ISO 9001
- How to integrate a Quality Management System into your organisation’s daily business
- Risk based thinking
- The importance of leadership
- How to set effective objectives
- How to run a Management Review Meeting (MRM) effectively
- A guide to internal auditing
- The importance of benchmarking
- Continual improvement
No assessment will take place after this course, but delegates will receive a certificate of attendance.
How to book
To book through the website, click ‘log in’ at the top of the page. Log in to our website or set yourself up an account in seconds.
Once you are logged in, click the ‘book now’ button. Alternatively, email our training team on the email below who can book your place and send you an invoice.
Member’s fee: £230 + VAT
Non-member’s fee: £300 + VAT
Interested in working with us to create quality course content for your bespoke business requirements?
Our team are experienced in crafting tailored training delivery programmes to meet your specific needs. Contact us to discuss how we would approach this with you.
Ts & Cs
*Any cancellations must be confirmed via email to training@birmingham-chamber.com and must be given within 5 working days clear of the original event date. For any cancellations given less than 5 working days before the event, fees will not be refunded. This also counts for non-attendance. If the course is due to run again in the future, delegates can opt to transfer to the next available date. A £50 fee will still be issued to cover the costs already incurred.
*Please note, the aim is always to finish at the time provided above, but please allow extra time depending on how many delegates are on the course, as there may be more questions for the trainer to answer.
