03 Feb 2021

Business manager rejoins IT services company

phil-jones(889444)

IT service specialists Kalamazoo IT have expanded their team with Phil Jones rejoining as service delivery manager.

The firm is headquartered in Birmingham and has nine spare part hubs located across the UK.

With 18 years ' experience in client support management and marketing account management, as well as a decade in service delivery, Phil (pictured) will be helping Kalamazoo IT deliver IT solutions to a diverse group of industries and markets, including financial, education, healthcare, legal, media and insurance sectors.

He said: “I re-joined Kalamazoo IT after a brief time in retirement. Up to this point, I had an uncomfortable sense of 'playing truant ' from the workplace in so much that my decision to retire had been too premature.

“In short, I missed delivering customer satisfaction and getting a buzz from being instrumental in IT service delivery.

“A flexible IT services company with flexible on-site solutions will be paramount throughout these unprecedented Covid-19 times. More than ever, working from home is becoming the new norm.

“Kalamazoo IT is well-positioned to deliver a well-honed service to both local and nationally distributed companies via its network of talented home-based field engineering staff. Being in tune with your customers IT needs is of paramount importance. ”

Contact Kalamazoo for more information on managed IT services, hardware maintenance support and secure cloud services.