Chamber brings back popular quality management training course
The Greater Birmingham Chambers of Commerce training team has partnered with ISO Quality Services Ltd to deliver the highly sought-after ISO 9001 training this September.
ISO 9001 is the world’s leading standard for quality management. It offers a robust framework for organisations of all sizes and sectors to enhance performance, exceed customer expectations, and demonstrate a strong commitment to quality.
The course is happening on Tuesday, 9 September at Chamber HQ from 9.30am to 4.30pm pm. It has been introduced following the outstanding success of last year’s sessions
ISO Quality Services Ltd is an award-winning provider of ISO certification and training, with over 25 years of experience supporting organisations across the UK and internationally.
Renowned for their exceptional customer service and commitment to client satisfaction, they bring deep expertise and practical insight to every training programme.
Benefits of implementing ISO9001 often include:
- Enhanced customer satisfaction – plan and meet the needs of your customer
- Improved credibility & image – demonstrate your commitment and boost your brand
- Employee engagement – involvement in implementing ISO9001 can improve belonging and morale
This course is fully CPD accredited, and participants will receive a CPD certificate upon completion at the end of the day.
Training manager Leah Quarmby urges anyone handling this type of management system or those looking to obtain ISO9001 to book on to this interactive full day course.
She said: “Whatever challenges you face within your role, our classroom training will give you the skills needed to implement and run a successful Quality Management System.
“The course is delivered by a very skilled trainer who is an expert in this field.
“Questions are welcomed throughout the day as well as open discussions with other attendees to review and discuss their own experiences”
Topics covered include:
- Principles and elements of ISO9001
- How to integrate a Quality Management System into your organisation’s daily business
- Risk based thinking
- The importance of leadership
- How to set effective objectives
- How to run a Management Review Meeting (MRM) effectively
- A guide to internal auditing
- The importance of benchmarking
- Continual improvement
The training course costs £200 plus VAT for members and £290 plus VAT for non members. Interested parties can book two or more attendees and save 15 per cent off before 1 pm on Monday 1, September.
Lunch and refreshments will be provided for attendees as well as all materials needed.
For any questions, contact Leah Quarmby on [email protected]
Pictured from left to right: Stacey Humm from ISO Quality Services Ltd and Leah Quarmby
