Hotel named finalist at National Wedding Awards
Midlands-based The Manor Hotel has been named a Finalist in the Guides for Brides Customer Service Awards 2024.
Guides for Brides is a popular wedding planning platform that offers couples online advice and recommendations for the best wedding suppliers and venues across the UK.
The Customer Service Awards are a national recognition based on the quality and quantity of the reviews left on guidesforbrides.co.uk and are open to every business represented on the platform over the past year.
Nikita Thorne, head of strategy at Guides for Brides said: “For nearly 30 years, Guides for Brides has been at the forefront of educating businesses on meeting the needs of modern couples and the importance of exceeding all expectations in customer care.
“As an industry expert and a newlywed, myself, I know how crucial these awards are to ensure businesses are recognised, and couples know who are the best people to contact for their wedding.
“Every business that has been recognised, whether a shortlisted business or finalist, should be extremely proud!”
Paula Moran, director of sales at The Manor Hotel: "Ecstatic isn’t even beginning to cover it. The Manor Hotel is over the moon to clinch a spot as a finalist in the prestigious Customer Service Awards for the second consecutive year.
“After seizing victory last year, this is more than just a déjà vu—it's a testament to the relentless dedication of our incredible team. A colossal shout-out to our dynamic duo, Beth and Liridona, the heartbeat of our exceptional service.
“They don't just go the extra mile; they redefine what 'above and beyond' truly means to all our lovely wedding couples.”
A panel of expert judges from the industry will now independently review the finalists and select the winners.
The winners will be announced and all finalists celebrated at the black tie event on 27 March 2024 at Oxford Town Hall.