IT experts strengthen client services with appointment of help desk manager

Hubtel IT has reinforced its focus on exceptional client service with the appointment of Michelle Loveland as help desk manager, marking a further step in the company’s commitment to diversity within the technology sector.

The appointment supports Hubtel IT’s ongoing investment in delivering high-quality IT support, cyber security services and communication solutions to hundreds of businesses across the Midlands.

Michelle (pictured) brings extensive experience from across the technology industry.

In her new role, she will lead the technical team and ensure the continued delivery of industry-leading support.

She will also work closely with clients, helping guide them through their technology roadmap and supporting early discussions around solutions that enable business growth.

Neil Bayliss, founder and CEO of Hubtel IT, said: “It’s our mission at Hubtel IT to encourage more women into the world of technology, so we are delighted to welcome Michelle to the team.

“We recognise the expertise she brings and the value our clients will gain from her years of experience within the MSP sector.

“We are committed to the strength that comes from a diverse workforce, and I’m confident Michelle will play an active role in inspiring future talent across academic institutions in our region.”

Founded more than 20 years ago, Hubtel IT is a Managed Service Provider delivering IT support, cyber security, communications and print solutions to organisations across the Midlands.

The company is known for its strong focus on innovation and customer service, providing strategic solutions for businesses seeking to outsource their IT function or collaborate with a specialist partner.