19 Apr 2023

Technical expert joins Flexeserve's Stateside team

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Flexeserve - the leading manufacturer of hot-holding equipment - is stepping up its efforts in the Americas with a key appointment.

Support infrastructure executive Patrick Walker (pictured) has joined Flexeserve Inc. 's team of experts as vice-president of Technical Service.

He will be in charge of delivering the brand 's best-in-industry aftersales support.

An accomplished technical service executive, Patrick brings 35 years of industry experience with major global brands such as Electrolux Professional.

As VP of Technical Service, he will utilise his technical, sales and account management skillsets to help ensure maximum continuity for a variety of hot food operators.

Patrick said: “I 'm so proud to be part of the Flexeserve team. Our technology and expertise are truly game-changing - a totally different proposition from anything else in the market.

“We 're building on an excellent service network foundation to deliver unrivalled continuity that customers of all sizes can rely on throughout the Americas.

“Being part of this company is incredibly rewarding. I was drawn to the ambitious vision of the leadership team and the potential of Flexeserve 's true hot-holding. It 's compelling - when operators see how we transform their hot food, they share our passion too. ”

Patrick will oversee third-party suppliers, maintenance and repair services, and training across the technical service network.

Patrick joins president Dave Hinton, director of culinary Adam Dyer and office manager Katie Brewer who are establishing the company 's US HQ in Dallas, Texas, which will have its official launch later this year.

Dave Hinton said: “Our industry-leading heated displays are incredibly robust. This is because we use accredited components of the highest quality, manufacture units with precision and expertise, and then rigorously test them.

“However, our units have become such a vital part of our customers ' operations that maximised uptime makes a real difference. ”