The Belfry named hotel of the year at top industry ceremony
Celebrating the finest operators in hospitality, the award ceremony took place at JW Marriott Grosvenor House London.
Judge Andrew McKenzie, from the Donnington Group, described The Belfry as a “standalone hotel which has excelled in its class. Innovative and very well-run, it has regained its iconic status...”
The Belfry has recently completed a transformative £85m expansion that has almost doubled the resort in size.
The development has modernised and elevated the resort with the addition of 149 new bedrooms, The Masters Suite – a state-of-the-art events and conference venue, The Club – a cutting-edge fitness and leisure centre, and Woodland Adventures, an outdoor play space for younger guests.
Another judge Neil Kedward, from Seren Collection, explained The Belfry is “a hotel that has had an extraordinary journey in recent years under excellent leadership. Significant investment and a genuine focus on people have created an exceptional resort that delivers for its customers, financials, its people and true community.”
The resort was also praised for its commitment to supporting long-term careers in hospitality, with numerous apprenticeship schemes, training programmes and professional development courses in place, and a comprehensive wellbeing and benefits package for all staff.
Chris Eigelaar, managing director at The Belfry Hotel & Resort, said: “This is an incredible honour and one that means so much to everyone at The Belfry.
“The award is a testament to the passion, dedication and care shown by our entire team every single day, and to the culture we've worked hard to build together.
“Over the past few years, we've invested in both our facilities, and our people and the experiences we create for every guest who walks through our doors.
“We’re grateful to the many guests who choose to return to us time and again, and whether someone is joining us for a family break, a championship golf experience, a spa retreat or a business event, our ambition is always the same – to create moments that stay with our guests long after they leave by bringing together exceptional hospitality, unforgettable experiences and a warm, personal service.”
