Understanding urgent ear wax removal: All you need to know
Written by Steven Hale from Steven Hale Hearing
We often take our hearing for granted….
Until something goes wrong.
If you’ve suddenly noticed muffled hearing, unexpected tinnitus, or a feeling of fullness in your ears, excessive ear wax could be the cause.
While ear wax (cerumen) is a completely natural and protective substance, it can occasionally build up and lead to uncomfortable or even distressing symptoms.
Why do we have ear wax?
Ear wax is produced by glands in the ear canal and plays a vital role in protecting your ears. It traps dust, debris, and microorganisms, stopping them from reaching sensitive parts of the ear.
Despite common myths, having ear wax doesn’t mean you’re dirty, it’s actually antibacterial, antifungal, and lubricates the canal to help push out any foreign bodies naturally.
In most people, ear wax works its way out on its own, thanks to natural jaw movements from chewing and talking. But sometimes it can build up or become impacted due to:
• Using cotton buds (which often push wax further in)
• Wearing hearing aids or earplugs regularly
• Naturally narrow or curved ear canals
• Increased wax production with age
Many people ask us: “So how do I clean my ears?” The answer: don’t poke around! The more you prod your ears with objects, the more likely your ears will interpret this as a foreign invasion, and produce more wax in response.
While some people never need wax removal, others might need it every few months. Genetics, ear shape, and skin turnover all play a part.
Whatever your situation, we’re here to help when things feel blocked or unclear.
Signs you may need ear wax removal
Wax build-up can present in many ways. Some people call us after hearing a crackling sound, but there are a variety of symptoms that could indicate wax blockage:
• Sudden or gradual hearing loss
• Tinnitus (ringing or buzzing in the ears)
• A blocked or full sensation
• Earache or discomfort
• Dizziness or balance issues
• Difficulty using hearing aids or earphones
These symptoms often come on quickly, and professional wax removal can offer immediate relief.
If this is your first time, rest assured it may be the only time you ever need to come in. For others, it might become an occasional part of their hearing health routine.
We recommend having your ears checked at least once a year, even if you’re not experiencing symptoms.
At Steven Hale Hearing, we keep a visual record of your ear canals, so we can track any changes over time and catch problems early.
The importance of professional removal
DIY methods like cotton buds, ear candles, or hairpins can do more harm than good, pushing wax deeper, irritating the canal, or even damaging the eardrum.
The average ear canal is only around 2.5 cm long, and at the end sits your eardrum, a thin, delicate membrane. It’s easy to go too far without realising it.
That’s why it’s always safer to see a trained specialist.
At our Sutton Coldfield clinic, we use safe, modern techniques such as microsuction (our preferred method) and gentle irrigation, depending on how your wax is sitting.
Microsuction is clean, quick, and doesn’t require water—perfect for sensitive ears.
What to expect during your appointment
Your ear wax removal appointment typically takes less than 30 minutes and is carried out by HCPC-registered audiologists or trained ear care professionals.
Here’s what the process looks like:
• Initial assessment – We’ll use a video otoscope to examine your ear canal, and you can even view the wax on screen.
• Tailored treatment – Based on what we see, we’ll select the safest and most effective method for removal.
• Post-removal check – Once the wax is removed, we’ll inspect your ear again to ensure everything is clear and healthy.
Most people notice a sudden improvement in hearing and relief from other symptoms straight away.
Why choose Steven Hale Hearing?
At Steven Hale Hearing in Sutton Coldfield, we regularly help people who need urgent ear wax removal.
We offer same-day and next-day appointments to provide quick relief. We’re a local, independent clinic trusted by people across Sutton Coldfield and beyond.
Patients come to us not just for urgent appointments, but because they know they’ll receive consistent, personal care from a friendly and experienced team.
We’ve proudly supported our community for over a decade, using up-to-date equipment in a welcoming environment.
Our transparent pricing means no surprises, and many of our patients are referred by local GPs or happy clients.
If you’re struggling with blocked ears, sudden hearing loss, or other symptoms, don’t wait. Early treatment can prevent complications and help you feel better, fast.
We’re here to help - quickly, safely, and professionally.