WATCH: #AskTheCommittee with customer experience expert Naeem Arif

Sutton Coldfield Chamber vice president Naeem Arif gives expert advice on networking and customer experience.

Naeem, who is the boss of United Carpets and runs his own consultancy firm NA Consulting, chats to head of the Sutton Chamber Chris Brewerton about how visibility and credibility can lead to profitability.

He also discusses how to make the most of Chamber membership.

Watch the video below...