Council celebrates its first female operative appointed through apprenticeship programme

Cannock Chase Council is celebrating a significant milestone after appointing its first female operative through its apprenticeship programme.

Joanne Walker (pictured), 43, has secured a full-time role as a multi skilled operative - plumber within the Council’s Housing Maintenance Team, marking a milestone in the Council’s drive to support women into traditionally male-dominated trades.

Her path into the profession was far from straightforward and reflects years of determination to follow the career she first dreamed of at 16.  Jo first joined the Council working in the offices, when she saw a vacancy for an apprentice plumber.

During her apprenticeship, Jo completed extensive on-the-job training, industry exams, and practical assessments, as well as refreshing her Math and English qualifications.

Joanne Walker said: “I’m proud to have come through the apprenticeship route. It’s given me hands‑on experience, confidence, and the chance to build a career I love.

“Being the first female operative means a lot to me. I work with an amazing team who’ve supported me all the way. I hope it shows other women that these roles absolutely are for them too.”

“It doesn’t matter if you’re 39, a single parent or starting again—if you want to do it, do it. There are far fewer barriers now, and the opportunities are there.”

Jo is now working as multi‑skilled operative working across plumbing, plastering, carpentry and groundworks. Learning other skills on the job. 

Councillor Sue Thornley, Portfolio Leader for Housing, said: “Jo’s appointment reflects the Council’s ongoing commitment to building an inclusive workforce that represents the community we serve. Her success highlights what can be achieved through dedication, talent and a supportive learning environment.”

Ric Frumenzi, housing maintenance manager, added: “We are delighted to welcome Jo into her new role. Her journey into a male‑dominated profession is a fantastic achievement and a significant moment for our service.

“We already have our second female apprentice, who is training as an electrician. We hope Jo’s story inspires more women to join the field.”

Jo hopes her achievement helps encourage more women to consider similar careers. 

She continued: “I enjoy the job, the people and seeing the difference our work makes to tenants. I like leaving a property knowing I’d be happy to live there myself.

“I’m really grateful the Council gave me the chance to step into a trade—it’s exactly what I’ve wanted since I was 16.”

Visit the council website to find out more about apprenticeships.