New date announced for popular Chamber management training course

Greater Birmingham Chambers of Commerce (GBCC) has announced the return of the ISO9001 management training course following a successful launch.

ISO 9001 is a globally recognised standard for quality management. It provides guidelines for organisations of all sizes and sectors to improve their performance, meet customer expectations, and demonstrate their commitment to quality.

The training is set to take place on Thursday, 20 June from 9.30 am to 4.30 pm at the Chamber HQ.

Benefits of implementing ISO9001 include an enhanced customer satisfaction, improved credibility and  image with increased employee engagement rates.

Training manager Leah Quarmby (pictured) requests anyone handling this type of management system or those looking to obtain ISO9001 to book on to this interactive full day course.

She said: “Whatever challenges you face within your role, our classroom training will give you the skills needed to implement and run a successful Quality Management System. 

“The day is delivered by a very skilled trainer who is an expert in this field.

“Questions are welcomed throughout the day as well as open discussions with other attendees to review and discuss their own experiences”.

Topics include:

• Principles and elements of ISO 9001
• How to integrate a Quality Management System into your organisation’s daily business
• Risk based thinking
• The importance of leadership
• How to set effective objectives
• How to run a Management Review Meeting (MRM) effectively
• A guide to internal auditing
• The importance of benchmarking
• Continual improvement

Contact Leah on [email protected] for more information.

Check out the GBCC website for more training courses.