Frequently Asked Questions
When and where will the awards evening take place?
Friday 26th September 2025 at The National Conference Centre.
What time will the awards evening take place?
The awards evening will begin with a drinks reception at 6pm and will finish at approximately 10:30pm.
When is the deadline to submit an awards entry?
Sunday 1st June at 23:59
How many categories can I apply to?
An organisation can apply for up to 2 categories only, however you can submit multiple nominations for the Unsung Hero Award.
I am a non-member, can I submit an awards entry?
Yes, applications are open to businesses who are members of the Solihull Chamber and/or who are trading in the following postcode areas: B26, B27, B28, B36, B37, B40, B46, B90, B91, B92, B93, B94, CV4, CV5, CV7, CV8.
Which categories can I apply to?
There are 11 categories to choose from and you can view the breakdown of categories here. You can also watch our applications webinar for hints & tips about applying.
When is the deadline to purchase tickets?
Friday 5th September 2025 at 23:59.
Do I need a physical ticket?
No, we do not send or post physical tickets. A confirmation email will be sent with an e-ticket around one week before the Awards.
Do I need to bring confirmation on the day?
Please show your e-ticket on the day. If you have booked multiple places or a corporate table, the e-ticket must be forwarded to all of your guests.
How do I pre-order drinks?
An email will be sent to the lead booker with a link to order and the link is controlled by the venue; please follow the instructions contained within the email. The Chamber cannot pre-order drinks on behalf of companies.
I am the lead booker for my company. Will details be sent to all my guests?
No, as the lead booker, once you have been sent your final confirmation email including your e-ticket, you will need to forward this onto any guests attending.
Can I edit my booking details?
Yes, you can manage your account and edit names and dietary requirements. This also applies if you are the lead booker for your guests. If you want to book tickets and do not know the names or dietaries of your guests, this can be left as 'tbc', thereafter you can add dietaries up until Thursday 11th September 23:59.
I have been shortlisted for an award. How do I claim my ticket?
If you have been shortlisted for an award, you are entitled to one free ticket. Log into or create a Chamber portal account using the same email address you submitted your application with. Click ‘book now,’ select you are attending and a free of charge ticket will appear. You cannot claim a ticket on behalf of someone else.
What does my ticket include?
A drinks reception, 3 course meal and entertainment. If you wish to purchase drinks during the duration of the night, a bar will be available. Pre-orders will also be available via a link sent by the Chamber Events Team.
What is the deadline for confirming dietary requirements?
Thursday 11th September. We cannot guarantee any later requests.
Is there a cloakroom?
Yes, a cloakroom will be available throughout the duration of the event.
Is there parking?
There is free onsite parking at The National Conference Centre.
What is the dress code?
Black Tie or National Dress.
Will I find out my table number before the event?
No, table numbers and seating plans are not available until arrival on the day. On some occasions we may share table numbers beforehand, however these are subject to change up until the day of the event.
What is the age restriction?
This event is strictly for people aged 18+. Anyone under the age of 18 will not be permitted.
Who will I sit with?
Seating arrangements are conducted by the Chamber Events Team. The full seating plan is not available until arrival on the day. If you would like to sit with a certain company, please email the Chamber Events Team to make them aware. These arrangements are at the discretion of the Chamber.
What happens if I need to cancel my ticket?
Please submit a cancellation request through the Chamber portal. If you cancel your place within 30 days of the event, you are not entitled to a refund.
Need to ask another question? Get in touch at solihullawards@birmingham-chamber.com.